User Verification
Stop Fake Accounts and Bots
Comprehensive identity verification and fraud prevention solutions that combine multiple verification methods to protect your business and ensure guest trust.
Multi-Layered Verification
Combine ID verification, background checks, credit history, social verification, and fraud detection for comprehensive guest screening.
Customizable Verification Flows
Create tailored verification processes based on your risk tolerance, property types, and business requirements.
AI-Powered Risk Assessment
Leverage advanced Screening AI to analyze verification results and provide clear, actionable recommendations.
Complete User Verification Solution
Autohost’s User Verification is a comprehensive solution that combines multiple verification methods to create an impenetrable shield against fraud while ensuring a seamless experience for legitimate guests.
Our integrated approach brings together ID verification, background checks, credit history analysis, social verification, global watchlist screening, adverse media monitoring, and advanced fraud detection—all powered by sophisticated AI that analyzes results and provides clear recommendations.
This multi-layered verification strategy allows you to confidently verify guest identities, assess potential risks, ensure regulatory compliance, and protect your properties from fraud and unauthorized use—all while maintaining an intuitive guest experience.
Verification Components
Autohost’s User Verification combines these powerful components:
ID Verification: Validate government-issued IDs with document analysis, biometric matching, and fraud detection to confirm guest identities.
Background Checks: Access criminal history, credit reports, and global verification through our GlobalCheck solution using open-source intelligence.
Global Watchlist: Screen guests against 10+ international watchlists including OFAC, FBI, EU Sanctions, Interpol, and UN Sanctions lists.
Social Verification: Validate contact information against social media platforms to confirm legitimacy and enhance trust.
Adverse Media: Monitor news sources for mentions of criminal activities to proactively identify high-risk individuals.
Fraud Detection: Analyze browser telemetry, email information, IP characteristics, and payment details to identify suspicious patterns.
AI-Powered Screening
At the heart of Autohost’s User Verification is our advanced Screening AI:
Comprehensive Analysis: The AI analyzes results from all verification components, looking for patterns and correlations that might indicate fraud.
Risk Scoring: Each reservation receives a risk score based on verification results, with clear PASS, REVIEW, or DECLINE recommendations.
Transparent Reasoning: Detailed explanations for each flagged issue help you understand why a reservation might be risky.
Customizable Rules: Create custom screening rules using natural language to tailor the AI to your specific business requirements.
Legal Compliance: The AI is programmed to ignore findings that may be irrelevant for identifying fraud or violate laws such as FCRA and FHA.
This intelligent system works like a team of seasoned hospitality security experts, spotting subtle patterns of deception that humans might miss—all in less than 6 seconds.
Customizable Verification Flows
Autohost allows you to create tailored verification processes:
Risk-Based Verification: Apply different levels of verification based on initial risk assessment, requiring more thorough checks only for higher-risk reservations.
Property-Specific Requirements: Set different verification standards for different property types, with more stringent checks for high-value or luxury properties.
Booking Source Adaptation: Customize verification based on booking source, with different requirements for direct bookings versus third-party platforms.
Stay Duration Considerations: Apply enhanced verification for longer stays or adjust requirements based on booking value.
Regional Customization: Tailor verification methods based on guest location, using the most effective tools for each region.
This flexibility allows you to balance security with guest experience, applying the right level of verification for each situation while maintaining compliance with regional regulations.
Seamless Guest Experience
Despite its comprehensive nature, Autohost’s User Verification maintains a smooth guest experience:
Intuitive Verification Flow: Guests are guided through a simple, step-by-step process with clear instructions.
Mobile-Optimized Interface: The verification process works seamlessly on all devices, allowing guests to complete verification anywhere.
Intelligent Retry Logic: If initial verification attempts fail, guests are guided through alternative methods without frustration.
Background Processing: Many verification checks happen behind the scenes, minimizing the information guests need to provide manually.
Multi-Language Support: Verification flows are available in multiple languages to accommodate international guests.
White-Label Options: The verification process can be customized with your branding for a consistent guest experience.
Easily integrate your tech stack with Autohost
Use Autohost to integrate the services you need via Web SDK, RESTful API, or our Hosted Verification Page. Alternatively, you can onboard users via a QR code or a link to the verification form without integrating Autohost at all. Don't worry about interruptions with 99.996% uptime.
Frequently Asked Questions
1 Do I need to use all verification components for every guest?
No, Autohost allows you to customize which verification components to use based on your business needs, risk tolerance, and guest profiles. You can create different verification flows for different property types, booking values, or guest origins. Our risk-based approach allows you to apply more thorough verification only when needed, balancing security with guest experience.
2 How does User Verification handle international guests?
Autohost excels at international verification through multiple solutions. Our GlobalCheck uses open-source intelligence (OSINT) to verify identities worldwide, while our Global Watchlist screens against international sanctions lists. Our ID Verification supports documents from countries around the world, and our Fraud Detection system analyzes universal signals like email validity and connection characteristics that work regardless of guest origin.
3 How long does the verification process take for guests?
The guest-facing verification process typically takes 30-60 seconds for basic ID verification and up to 2-3 minutes for more comprehensive verification. Many checks happen in the background without requiring guest interaction. Our system is designed to be efficient while maintaining high security standards, with most verifications completing in seconds once submitted.
4 How does Autohost ensure compliance with privacy regulations?
Autohost is designed with privacy compliance in mind. Our system adheres to regulations like GDPR, CCPA, FCRA, and FHA. We implement data minimization principles, secure data handling practices, and appropriate retention policies. The Screening AI is programmed to ignore findings that may violate relevant laws, ensuring legally compliant results while maintaining effective verification.
5 Can I integrate User Verification with my existing systems?
Yes, Autohost offers flexible integration options including API access and SDK implementations. Our system can integrate with property management systems, booking platforms, and custom applications. We provide comprehensive documentation and support to ensure smooth implementation. The verification process can be embedded into your existing guest journey for a seamless experience.
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90%
reduction in fraudulent bookings
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6 secs
average verification time
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99.8%
verification accuracy
