Screening AI

Autohost’s Screening AI is a highly sophisticated system that works like a team of seasoned hospitality security experts, spotting subtle patterns of deception that humans might miss - all in less than 6 seconds.

This advanced system runs comprehensive checks and verifications on reservations, including ID verification, background checks, and both phone and email verification, to validate guest information and identify potential red flags.

Built on ethical principles that eliminate bias while enhancing security, our Screening AI provides transparent, legally compliant results you can trust to protect your business and properties.

1. Data Collection: The AI loads all available information from multiple sources including Screening Assistant’s risk assessment, fraud detection reports, incident reports, geolocation events, payment events, background checks, and identity verification.

2. Comprehensive Analysis: The system analyzes the booking, looking for any signs of fraud or suspicious activity based on patterns and correlations across data points.

3. Risk Assessment: If clear signs of fraudulent activity are detected, the reservation is flagged for further investigation with detailed reasons.

4. Recommendations: The AI provides specific recommendations for action, along with a confidence level in its analysis to guide your decision-making.

Autohost’s Screening AI adapts to your specific business requirements:

• Natural Language Rules: Create custom screening rules using plain English - no coding or technical expertise required.

• SOP Integration: Upload your Standard Operating Procedure (SOP) documents to train the AI on your company’s specific protocols and requirements.

• Adjustable Risk Tolerance: Fine-tune how conservative or permissive you want the AI to be when evaluating reservations.

• Legal Compliance: Rest assured that the AI never makes recommendations that violate laws such as the Fair Credit Reporting Act (FCRA) and the Fair Housing Act (FHA).

Enhance your screening experience with Autohost AI Chat - your personal assistant within the platform:

• Fraud Detection Insights: Ask questions about potential fraud detected and information revealed during the screening process.

• Reservation Management: Look up related reservations, check verification details, and search for bookings using guest emails.

• Communication Support: Get help drafting cancellation emails, contesting chargebacks, and communicating with guests in multiple languages.

• Research Capabilities: Search Google for guest information, check for public events during stays, and access Autohost documentation without leaving the platform.