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Know Your Guest

Intelligent guest screening and automation

Check your problems at the door

Short-term rental guests dancing and partying

Parties and bad guests

Risky reservations can lead to parties, damage, noise complaints, liability issues and even criminal activity, including human trafficking.

Short-term rental fines from regulations

Increased regulations and fines

Difficulties meeting state or local government regulatory requirements, HOA compliance and contractual obligations with property owners.

Guest support agent at laptop manually screening guests

Manual guest screening

Manual and inefficient guest screening leaves significant margin for error, which can affect your reputation, introduce biases and hinder growth.

Know Your Guest with Autohost

Know Your Guest

 

 

Mitigate risk and protect your properties by verifying that your guest is actually who they say they are.

Learn more

Trusted security solutions for property managers

Fraudulent short-term rental reservations

Fraud and chargeback protection

Autohost helps prevent all types of fraud, including identity theft and payment fraud, which can result in costly chargebacks from credit card companies.

Graph showing increase in short-term rental revenue

Increase revenue opportunities

Increase revenue by removing booking restrictions, increasing occupancy and reducing unnecessary costs resulting from bad reservations.

Globe to show growth of short-term rental company

Automated trust and safety for scale

Automate and scale your business by introducing cloud-based guest screening. Rely on a process that's systematic and unbiased.

How it works:

Guest books a reservation on their mobile device

1. Guest books a reservation via any booking channel: Airbnb, Booking.com, VRBO or your direct-booking website.

Reservation syncs with cloud-based property management system

2. The reservation syncs with your property management system (PMS) or channel manager.

Autohost brain analyzes reservation to assess initial risk factors

3. Using our proprietary risk algorithm, Autohost automatically scans the reservation to determine initial risk factors.

Guest completes online check-in and verification process via mobile device

4. The guest completes the online check-in and verification process via desktop or any mobile device.

Guest receives short-term rental check-in instructions to their mobile device

5. Autohost analyzes the guest's information and once verified, the guest receives their check-in instructions automatically.

0%

increase in rental revenue

0%

more efficient guest support teams

0%

guest accountability

Don't take our word for it

The Autohost team is professional and adaptable to our needs - they have become an invaluable partner to us for automated screening.
Mint House logo
Mint House
Autohost encompasses a powerful suite of tools that every hospitality provider dreams of. Safety and security is the top priority in our company and utilizing the Autohost platform helps us maintain this to the highest degree.
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SoBeNy
SoBeNY
 

Features

Digital brain representing Autohost's intelligent guest screening

Screening AI

Background checks for short-term rental guests

Background checks

Digital contracts for short-term rental guests

Rental Agreements

Online check-in for short-term rental guests

Check-in Portal

Security deposits for short-term rental guests

Security Deposits

Sex offender search for short-term rental guests

Sex Offender Search

Fraud and chargeback protection for short-term rental guests

Chargeback Protection

ID verification for short-term rental guests

ID Verification

More features

Our latest hospitality insights:

4 min read
The 5 best ways to offset your short-term rental security costs

Reports of COVID-19 parties and an increase in fraudulent bookings have shown property managers just how integral...

1 min read
In the news: Autohost launches Threat Intelligence platform to mitigate fraud risk in the hospitality industry

Autohost has officially launched its Threat Intelligence platform, a free-to-use tool designed to guard hotel and...

4 min read
Why ID verification is not enough to protect your hospitality business

A rise in fraudulent activity caused by the pandemic has cemented the fact that property managers can’t rent their...

Ready to Know Your Guest?

 

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