Guest Screening & Background Checks for Hospitality

Parties and bad guests

Risky reservations can lead to parties, damage, noise complaints, liability issues and even criminal activity, including human trafficking.

Increased regulations and fines

Difficulties meeting state or local government regulatory requirements, HOA compliance and contractual obligations with property owners.

Chargebacks and revenue loss

Costs from fraud and chargebacks can result in serious financial impacts. But ineffective booking restrictions reduce your occupancy rates.

Manual guest screening

Manual and inefficient guest screening leaves significant margin for error, which can affect your reputation, introduce biases and hinder growth.

Know Your Guest

Mitigate risk and protect your properties by verifying that your guest is actually who they say they are.

Intelligent guest screening

Using hundreds of data points and intelligence, including AI, Autohost adapts the vetting process based on the relative risk-level of the reservation.

Fraud and chargeback protection

Autohost helps prevent all types of fraud, including identity theft and payment fraud, which can result in costly chargebacks from credit card companies.

Increase revenue opportunities

Increase revenue by removing booking restrictions, increasing occupancy and reducing unnecessary costs resulting from bad reservations.

Automated trust and safety for scale

Automate and scale your business by introducing cloud-based guest screening. Rely on a process that's systematic and unbiased.

Guest books a reservation on their mobile device

1. Guest books a reservation via any booking channel: Airbnb, Booking.com, VRBO or your direct-booking website.

Reservation syncs with cloud-based property management system

2. The reservation syncs with your property management system (PMS) or channel manager.

Autohost brain analyzes reservation to assess initial risk factors

3. Using our proprietary risk algorithm, Autohost automatically scans the reservation to determine initial risk factors.

Guest completes online check-in and verification process via mobile device

4. The guest completes the online check-in and verification process via desktop or any mobile device.

Guest receives short-term rental check-in instructions to their mobile device

5. Autohost analyzes the guest's information and once verified, the guest receives their check-in instructions automatically.

The Autohost team is professional and adaptable to our needs - they have become an invaluable partner to us for automated screening.

Mint House

Autohost encompasses a powerful suite of tools that every hospitality provider dreams of. Safety and security is the top priority in our company and utilizing the Autohost platform helps us maintain this to the highest degree.