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How it Works

Process thousands of reservations in one place

A dynamic verification process to vet your guests

Guest books a reservation on their mobile device

1. The guest books a reservation via any booking channel: Airbnb, Booking.com, VRBO or your direct-booking website.

A reservation syncs with cloud-based property management system

2. The reservation syncs with your property management system (PMS) or channel manager.

Autohost brain analyzes reservation to assess initial risk factors.

3. Using our proprietary risk algorithm, Autohost automatically scans the reservation to determine initial risk factors.

Guest completes online check-in and verification process via mobile device

4. The guest completes the online check-in and verification process via desktop or any mobile device.

Guest receives short-term rental check-in instructions to their mobile device

5. Autohost analyzes the guest's information and once verified, the guest receives their check-in instructions automatically.

 

The ultimate toolset for de-risking reservations

Customizable workflow

Autohost's entire guest screening process is customizable. You decide which of our verifications the guest must complete based on the risk score we assign them. The verifications can be customized to respond to the property listing, the booking channel or even the specific reservation. 

Autohost customer dashboard with screens for customization

Real-time analysis

As soon as the reservation comes into our system, we run a preliminary analysis to calculate a risk score.

The guest is then sent an invite link to complete the Guest Portal, where they go through a series of customizable verifications. Throughout the entire process, we analyze and reanalyze the reservation to provide property managers with up-to-date insights and recommendations.

portal_analytics

Automated check-in instructions

Autohost gates the check-in instructions from being sent until the guest has completed our Guest Portal and been verified. Once this is complete, we send the instructions through the original booking channel, email or sms, depending on your preference.

Autohost's secure check-in message relay system
 

What does the guest see? 

 

Check out our amazing guest experience