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Goodbye Trouble

We protect professional property managers using ethical guest screening and AI

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Check your problems at the door

Short-term rental guests dancing and partying

Parties and bad guests

Risky reservations can lead to parties, damage, noise complaints, liability issues and even criminal activity, including human trafficking.

Short-term rental fines from regulations

Increased regulations and fines

Difficulties meeting state or local government regulatory requirements, HOA compliance and contractual obligations with property owners.

Guest support agent at laptop manually screening guests

Manual guest screening

Manual and inefficient guest screening leaves significant margin for error, which can affect your reputation, introduce biases and hinder growth.

Automated Guest Verifications

Know Your Guest



Stop parties, chargebacks, and property damage using the industry-leading guest screening solution by Autohost.

Learn more

Trusted security solutions for property managers

Fraudulent short-term rental reservations

Fraud and chargeback protection

Autohost helps prevent all types of fraud, including identity theft and payment fraud, which can result in costly chargebacks from credit card companies.

Graph showing increase in short-term rental revenue

Increase revenue opportunities

Increase revenue by removing booking restrictions, increasing occupancy and reducing unnecessary costs resulting from bad reservations.

Globe to show growth of short-term rental company

Automated trust and safety for scale

Automate and scale your business by introducing cloud-based guest screening. Rely on a process that's systematic and unbiased.

Don't take our word for it

The Autohost team is professional and adaptable to our needs - they have become an invaluable partner to us for automated screening.
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Mint House
You guys are amazing, I couldn't imagine screening all of our guests without you.
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We love Autohost! Any issue we ever had, you guys always caught!

How it works:

Guest books a reservation on their mobile device

1. Guest books a reservation via any booking channel: Airbnb,, VRBO or your direct-booking website.

Reservation syncs with cloud-based property management system

2. The reservation syncs with your property management system (PMS) or channel manager.

Autohost brain analyzes reservation to assess initial risk factors

3. Using our proprietary risk algorithm, Autohost automatically scans the reservation to determine initial risk factors.

Guest completes online check-in and verification process via mobile device

4. The guest completes the online check-in and verification process via desktop or any mobile device.

Guest receives short-term rental check-in instructions to their mobile device

5. Autohost analyzes the guest's information and once verified, the guest receives their check-in instructions automatically.


increase in rental revenue


more efficient guest support teams


guest accountability



Digital brain representing Autohost's intelligent guest screening

Screening AI

Background checks for short-term rental guests

Background checks

Digital contracts for short-term rental guests

Agreements and e-Sign

Online check-in for short-term rental guests

Check-in Portal

Security deposits for short-term rental guests

Security Deposits

Sex offender search for short-term rental guests

Sex Offender Search

Fraud and chargeback protection for short-term rental guests

Chargeback Protection

ID verification for short-term rental guests

ID Verification

More features

Our latest hospitality insights:

1 min read
Product Updates for September 2022

Here are some highlights of the many recent features we released:


Predictions with NoiseAware

Customers who connect...

1 min read
Improved Chargeback Protection: Product Updates for Aug 2022

Here are some highlights of the many recent features we released:


Automatic Incident Reports

Autohost monitors and...

1 min read
Autohost Catches Fraud Ring: Customer Case Study

Rent Responsibly is an advocacy group promoting safe and fair policies for short-term rentals and property managers....

Ready to Know Your Guest?


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