Verify your guests ahead of time with Autohost's contactless check-in process. Once the guest has booked your property, they’ll receive a dedicated link to access an online guest portal. After they've completed the check-in process and have been verified by Autohost, we automatically send them their check-in instructions.
Collect personal information ahead of time to verify the guest before check-in day.
Process and verify on-site check-ins without the face-to-face interaction.
Send or hold back check-in instructions depending on Autohost's verification status.
Know Your Guest before giving them access to your property. Inside the Guest Portal, Autohost vets your guests, dynamically changing the portal's verifications based on the reservation's risk level, as determined by Autohost's Screening AI. By creating a global, consistent check-in flow, you can reduce risk to your business and unlock revenue opportunities.
Analyze every guest, assessing and identifying the reservation's risk level.
Validate your guest's ID document and match it with a selfie to verify their identity.
Perform a deeper historical analysis of the guest, searching criminal databases and records.
Perform an in-depth credit history check to ensure the guest is in good financial standing.
Set up smart rules to control when a reservation gets flagged and when to notify your team.
Sex Offender Search
Search sex offender databases using the guest's personal information to see if there's a match.
Fraud and incident prevention
Protect your properties from parties, fraud, criminal activity and more. Using a combination of techniques, we flag bookings with suspicious or threatening characteristics. For high-risk reservations, we can increase the friction in the verification process, providing you with the documentation and evidence you need for a hassle-free cancellation.
Validate payments to prevent chargebacks and automatically process security deposits.
Flag any suspicious online activity and/or attempts by the guest to evade identification.
Ensure guests acknowledge and agree to your house rules via a legally-binding usage agreement.
Comply with short-term rental regulations around the world. Regardless of where your property is located, we ensure that you're in compliance with all government, Homeowner Association and building regulations. We collect guest information and automatically send it to the proper authorities, protecting your business from fines and eviction.
And a whole lot more
Guest contact info collection
Phone and email validation
Social account validation
Building and concierge portal
Guest data safety and privacy
Hacking detection and protection