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Features

The ultimate guest-screening toolset

 

Screen your guests

Check-in

Verify your guests ahead of time with Autohost's contactless check-in process. Once the guest has booked your property, they’ll receive a dedicated link to access an online guest portal. After they've completed the check-in process and have been verified by Autohost, we automatically send them their check-in instructions.

Online check-in portal for short-term rental guests

Online Check-in

Collect personal information ahead of time to verify the guest before check-in day.

Check-in kiosk for short-term rental guests

Check-in Kiosk

Process and verify on-site check-ins without the face-to-face interaction.

Automated messaging and check-in instructions for short-term rental guests

Automated Messaging

Send or hold back check-in instructions depending on Autohost's verification status.

Guest screening

Know Your Guest before giving them access to your property. Inside the Guest Portal, Autohost vets your guests, dynamically changing the portal's verifications based on the reservation's risk level, as determined by Autohost's Screening AI. By creating a global, consistent check-in flow, you can reduce risk to your business and unlock revenue opportunities.

AI for systematic guest screening

Screening AI

Analyze every guest, assessing and identifying the reservation's risk level.

ID verification for short-term rental guests

ID Verification

Validate your guest's ID document and match it with a selfie to verify their identity.

Background checks for short-term rental guests

Background Checks

Perform a deeper historical analysis of the guest, searching criminal databases and records.

Credit checks for short-term rental guests

Credit Checks

Perform an in-depth credit history check to ensure the guest is in good financial standing.

Business rules for automated guest screening

Business Rules

Set up smart rules to control when a reservation gets flagged and when to notify your team.

Sex offender search for short-term rental guests

Sex Offender Search

Search sex offender databases using the guest's personal information to see if there's a match.

Fraud and incident prevention

Protect your properties from parties, fraud, criminal activity and more. Using a combination of techniques, we flag bookings with suspicious or threatening characteristics. For high-risk reservations, we can increase the friction in the verification process, providing you with the documentation and evidence you need for a hassle-free cancellation.

Security deposits for short-term rental guests

Security Deposits

Validate payments to prevent chargebacks and automatically process security deposits.

Fraud and chargeback protection for short-term rentals

Chargeback Protection

Flag any suspicious online activity and/or attempts by the guest to evade identification.

Digital contracts for short-term rental companies

Digital Contracts

Ensure guests acknowledge and agree to your house rules via a legally-binding usage agreement.

Regulatory compliance

Comply with short-term rental regulations around the world. Regardless of where your property is located, we ensure that you're in compliance with all government, Homeowner Association and building regulations. We collect guest information and automatically send it to the proper authorities, protecting your business from fines and eviction. 

 

And a whole lot more


  • Fraud detection

  • Guest contact info collection

  • Threat Intelligence

  • Digital fingerprints

  • Phone and email validation

  • Social account validation

  • Continuous monitoring

  • Damage waivers

  • Building and concierge portal

  • Regulatory compliance

  • Guest data safety and privacy

  • Hacking detection and protection

  • Geolocation validation

Sleep easy knowing your business is safe.

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