Intelligent Guest Screening Features

Check-in

Verify your guests ahead of time with Autohost's contactless check-in process. Once the guest has booked your property, they’ll receive a dedicated link to access an online guest portal. After they've completed the check-in process and have been verified by Autohost, we automatically send them their check-in instructions.

Online Check-in

Collect personal information ahead of time to verify the guest before check-in day.

Check-in Kiosk

Process and verify on-site check-ins without the face-to-face interaction.

Automated Messaging

Send or hold back check-in instructions depending on Autohost's verification status.

Guest screening

Know Your Guest before giving them access to your property. Inside the Guest Portal, Autohost vets your guests, dynamically changing the portal's verifications based on the reservation's risk level, as determined by Autohost's Screening AI. By creating a global, consistent check-in flow, you can reduce risk to your business and unlock revenue opportunities.

Screening AI

Analyze every guest, assessing and identifying the reservation's risk level.

ID Verification

Validate your guest's ID document and match it with a selfie to verify their identity.

Background Checks

Perform a deeper historical analysis of the guest, searching criminal databases and records.

Credit Checks

Perform an in-depth credit history check to ensure the guest is in good financial standing.

Business Rules

Set up smart rules to control when a reservation gets flagged and when to notify your team.

Sex Offender Search

Search sex offender databases using the guest's personal information to see if there's a match.

Fraud and incident prevention

Protect your properties from parties, fraud, criminal activity and more. Using a combination of techniques, we flag bookings with suspicious or threatening characteristics. For high-risk reservations, we can increase the friction in the verification process, providing you with the documentation and evidence you need for a hassle-free cancellation.

Security Deposits

Validate payments to prevent chargebacks and automatically process security deposits.

Chargeback Protection

Flag any suspicious online activity and/or attempts by the guest to evade identification.

Digital Contracts

Ensure guests acknowledge and agree to your house rules via a legally-binding usage agreement.

Regulatory compliance

Comply with short-term rental regulations around the world. Regardless of where your property is located, we ensure that you're in compliance with all government, Homeowner Association and building regulations. We collect guest information and automatically send it to the proper authorities, protecting your business from fines and eviction.

Authority Reporting

Automatically comply with all short-term rental regulations by submitting guest info to the proper authorities.

OFAC Sanctions List

OFAC publishes lists of individuals and companies owned or controlled by targeted countries. It also lists individuals, groups, and entities, such as terrorists and narcotics traffickers.

Fraud detection
OFAC Sanctions List lookup

Customer data enrichment
Threat Intelligence
Digital fingerprints
Phone and email validation
Social account validation

Continuous monitoring
Damage waivers
Building and concierge portal
Regulatory compliance
Chargeback protection
VPN and hacking tools detection
Location validation

Features

The ultimate screening toolset